Refund Policy

At House Of Doodle, all our products are carefully quality-checked before dispatch.

Returns
We only accept returns in the case of a defective or damaged product. If you receive a defective item, please contact us at hi@houseofdoodle.store within 48 hours of delivery with your order number and clear photos of the defect. All other sales are final — no returns for change of mind or sizing preference.

Exchange Policy
We offer exchanges in the following cases only:

• Wrong size delivered
• Size issue (exchange for correct size only — no return)
• Wrong item delivered

To request an exchange, email us at hi@houseofdoodle.store within 48 hours of delivery with:

• Your order number
• Photos of the issue

We will respond within 2 business days and arrange an exchange (subject to availability).

Custom/Personalized Orders
Custom designed products are non-exchangeable and non-returnable unless they arrive damaged or defective.

Refunds
Refunds are only issued if:

• A defective item cannot be replaced
• The replacement item is out of stock

Refunds will be processed within 5–7 business days to your original payment method.